Refund & Cancellation Policy

Refund & Return Policy for AstroExpert Voice

1. Refund Eligibility

Refunds will only be considered if a request is sent to support@ astroexpertvoice.in within 2 hours of payment. No refund requests will be entertained after 2 hours from the time of payment.

2. Incorrect Data

No refund will be issued if the customer provides incorrect data. However, if the customer notifies us within 1 hour of placing the order, we will make reasonable efforts to correct the data and adjust the service as needed.

3. Report Delivery

Once the report or service has been delivered to the customer, no refund will be issued.

4. Processing Refunds

All eligible refunds will be processed within 7 business days from the date of receipt of the refund request. Please note that this time frame is subject to the transaction and processing time taken by the bank/payment gateway.

5. Double Payment

If a customer mistakenly makes a double payment for a single order, one of the payments will be refunded.

6. Deduction of Charges

Refunds will be issued after deducting any transaction charges levied by the bank and/or the payment gateway, as well as any other charges that may have been incurred by AstroExpert Voice in processing and/or delivering the service.

7. Return Policy

For physical products purchased from AstroExpert Voice, returns are accepted within 5 to 7 days of receipt. To be eligible for a return, the product must be unused, in the same condition that you received it, and in its original packaging.

8. Return Process

To initiate a return, please contact us at info@ astroexpertvoice.in with your order details. Once your return is approved, we will provide you with instructions on how to return the product. The customer will be responsible for the return shipping costs.

For any questions or further assistance, please contact us at info@ astroexpertvoice.in.

Thank you for choosing AstroExpert Voice for your spiritual needs. We are committed to providing you with the best possible service and support.